FAQ

  • Is Chimera Café a physical location or online only?

    Chimera Cafe is an eclectic online community hosted on Discord, where creativity and connection flourish among LGBTQIA+, Disabled, and Neurodiverse individuals. Born from a passion for inclusive craft, the cafe serves as a virtual haven where members share artistry, support, and spirit.

    With a quirky charm and a heart deeply rooted in community, Chimera Cafe dreams of expanding beyond the digital realm into a cosy physical shop, a warm hub filled with handcrafted wonders and storytelling events.

    Ultimately, the vision reaches further still; a community grove where nature, art, and friendship intertwine, creating a sacred space for growth, healing, and collective creativity.

  • Do you take custom orders for crochet/knit pieces?

    Yes, Vesper does take custom orders for selected crochet and knit pieces. Further information can be found within the descriptions of these particular items.

    If you are unable to locate the details you need, please do not hesitate to contact us directly via the contact form or by emailing chimercafe@gmail.com.

    We are more than happy to discuss your unique requests and help bring your vision to life.

  • Do you sell patterns or finished items?

    We sell both!

    Whether you're after beautifully crafted crochet fashion pieces or the detailed patterns to make your own, we've got you covered.

    Our shop categories are neatly organised to help you find exactly what you need. Patterns are all under the Pattern category, perfect for those who love a creative challenge. Plus, for free inspiration and guidance, don’t miss our YouTube tutorials, where we share tips and techniques to bring your crochet projects to life.

    Dive in and craft something uniquely yours!

  • Can I join Chimera Café Discord?

    Anyone can join the Chimera Cafe Discord, a vibrant and welcoming sanctuary designed as a safe space for the LGBTQIA+, Disabled, Neurodiverse, and spiritual communities. Whether you're here to share your creativity, find support, or simply connect with kindred spirits, this inclusive virtual craft cafe embraces all identities with open arms and quirky charm. Click "Join the Virtual Cafe" at the top of the page or use: https://discord.gg/ZEJGxhCzcq to become part of our colourful, caring community today.

  • Do you offer tracking on orders?

    Yes, tracking is offered for all physical items, with emails containing tracking numbers sent out on the day of dispatch.

    Please note that some items are made to order, so it's important to read the listing carefully and allow at least 14 days for the item to be processed before receiving your tracking information.

    If you have any questions or uncertainties, do not hesitate to contact us.

  • How long will it take to receive my order?

    We always aim for fast delivery of products to ensure a smooth and satisfying experience.

    Digital products are available for immediate download once purchased; if you encounter any issues, please contact us, and we will promptly ensure you receive your files.

    For physical items, especially made-to-order pieces, please allow at least 14 days for processing, which will be clearly stated in the listing before purchase.

    After processing, delivery times vary by location:

    UK Mainland orders typically arrive within 5 to 7 days after dispatch,

    EU orders between 5 and 10 days,

    USA deliveries may take longer due to customs and tariffs, usually 10 to 14 days but possibly extended. We understand these delays can be frustrating, especially given the current obstacles facing small businesses and our customers. If you experience tracking problems, please reach out, and we will do our best to assist.